Ascertains problems, customer complaints, and service requests by listening to customers and confirming with authorized personnel within the customers organization; clarifying description of problems; conducting inspections; checking vehicle maintenance records and history; examining service schedules.
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions; submitting warranty pre-approvals with suppliers.
Duties and Responsibilities:
The candidate will provide direct composition, writing, and editorial support. The candidate will be responsible for composing various technical and administrative documents for public release in accordance with Navy standards and policies. The candidate will also be responsible for performing copy/writing/editing and quality control of various technical and administrative publications. The candidate will also ensure that all products are completed in accordance with ...
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